ILLINOIS SLEEP PRODUCTS
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    • Englander Sleep Products
    • Eastman House Mattresses
    • Eclipse International Mattresses
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COVID 19: A NOTE TO OUR RETAIL PARTNERS      LEARN MORE

Start a warranty claim

Start a warranty
​claim online

How do you initiate a Warranty request?
All warranties MUST be started by the retailer where you purchased your mattress. Refer to your receipt from purchase for store contact information.
You may continue to initiate your warranty claim here online if any of the following is true:
  • My Retailer has closed
  • My retailer is not currently selling ISP products
  • My retailer has told me to call ISP
  • I have moved more than 50 miles from the original delivery address
What you’ll need to get started:
You will need to have your purchase receipt along with the law tag information available to complete this form. There is a law tag on both the mattress and box spring.
What will happen next?
The information that you provide in this form will be reviewed by the IL Sleep (ISP) warranty team Monday–Friday, 9am–4pm (ET) and you will be contacted within a reasonable amount of time with next steps. In some cases there may be an inspection fee as well as a delivery fee if approved for a replacement.

    Enter purchase details


    Enter your contact information


    enter your product details

    Picture

    enter and upload warranty documents

    Max file size: 20MB
    Upload a copy of your store Receipt
    Max file size: 20MB
    Upload an Image of your Mattress Law Tag
    Upload Photos or Videos of product illustrating defects
    Max file size: 20MB
    Max file size: 20MB
    Max file size: 20MB


    submit warranty request

Submit

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About Illinois Sleep Products

contact us


Picture
Illinois Sleep Products
​3535 West 47th Street
Chicago, IL 60632

HOURS

M-F: 7am - 9pm
​

TELEPHONE

773-927-0888
​

EMAIL

info@ilsleep.com

  • Our Brands
    • Englander Sleep Products
    • Eastman House Mattresses
    • Eclipse International Mattresses
    • MediPedic Sleep Products
    • Orthopedic Sleep Systems
    • ISP Sleep
    • CUSTOM/PRIVATE LABEL PROGRAMS
    • COMMERCIAL/CONTRACT PROGRAMS
  • About
  • Contact
    • Find A Retailer
    • Warranty-claim-form
    • Partner Log In
  • Covid-19 Updates